UMS London Ltd may collect some or all of the following personal data. This may vary according to
your relationship with us:-
Full name, date of birth, address, email addresses, telephone numbers, business name, job title,
profession, employment status, bank details, banks statements, payslips, national insurance
number, nationality, forms of identification (passport, driver’s licence).
Under the General Data Protection Regulations 2018, the Agent must always have a lawful and
legitimate basis for using personal data. This may be because the data is necessary for the
performance of a contract with you. You have consented to the use of your personal data and
because it is in legitimate business interests to use it. Your personal data will be used for following
purposes:
1. Referencing the Tenant and carrying out Right to Rent checks
2. Communicating with the Tenant(s) on matters relating to the tenancy. This may include
responding to emails, letters, texts or phone calls from you.
3. Supplying the Tenant(s) with information by email, post, telephone or text. The Tenant(s) may
unsubscribe or opt-out at any time by contacting the Agent at info@umslondon.com
4. In line with GDPR 2018 policy and protocol, we are required to advise you that your telephone
numbers will be used to communicate with the Tenant in relation to the tenancy but also to deal
with maintenance and repairs.
Your telephone numbers will be passed on to maintenance contractors who will liaise with you to
organise appointments and access for works that are required.
Information provided under the performance of this Agreement may be shared with the Landlord
and other Agents, credit and referencing agencies, Local Authorities, utility and water companies,
Police, tracing agents, our legal representatives, solicitors, and mortgage lenders, maintenance
contractors, utility switch over companies, chartered surveyors, estate agents.
In some limited circumstances, we may be legally required to share certain personal data, which
might include yours, if we involved in legal proceedings or complying with legal obligations, a court
order, or the instructions of a government authority.
The Tenant will not be sent any unlawful marketing or spam. We will always work to fully protect
your rights and comply with our obligations under the GDPR and the Privacy and Electronic
Communications (EC Directive) Regulations 2003, and the Tenant will always have the opportunity to
opt-out.
We will not keep your personal data for any longer than is necessary in light of the reason(s) for
which it was first collected. Your personal data will therefore be kept for the following periods for six
years.
Your attention is drawn to our Privacy Policy which can be found on www.unilivinglondon.com. The
Privacy Policy sets out what information we obtain and how we use it.

PRIVACY POLICY
UMS London Ltd Ltd (“we”, “us”, UMS London Ltd) is committed to protecting and respecting your
privacy and complying with The Data Protection Act 1998 and the EU General Data Protection
Regulation (GDPR). This policy sets out the basis on which any personal data that we collect from
you, or that you provide to us, will be processed. Please review this policy carefully to understand
our views and practices regarding your personal data and how it will be treated.
 
INFORMATION WE MAY COLLECT FROM YOU
In order to provide you with best service we can, we may collect the following data from you:
 
INFORMATION YOU GIVE US
When you fill out and submit forms on our website (www.unilivinglondon.com), such as registration,
contact or viewing/valuation request forms, or contact us via email or phone, then you may provide
us with personal information. This information may include your name, address, phone number and
email address, or your property search criteria.
 
INFORMATION WE COLLECT ABOUT YOU
When you visit this website we may collect technical information from you such as your IP address,
browser and version, along with analytic information about your visit such as the full Uniform
Resource Locators (URL) clickstream to, through and from the website and time spent on each page.
This information is anonymous and cannot be used to personally identify you.
 
COOKIES
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of
your computer if you agree or continue to use our website after our Cookies notice appears. Cookies
contain information that is transferred to your computer’s hard drive.
 
When you visit our website, we use Google Analytics performance cookies to collect information so
that we can analyse how you use our website. These cookies don’t collect information that identifies
you. All information these cookies collect is anonymous and is only used to improve how our
website works.
 
You can delete existing cookies off your hard drive and choose to block new cookies from our
website. You can find out how to do this by visiting  http://www.allaboutcookies.org/manage-
cookies/ .
 
HOW TO OPT OUT OF COOKIES
To opt out you can decline cookies via the Cookie Policy notice at the bottom of our website.
 
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
 
Information you give us. We will use this information to help us:
1- carry out our obligations arising from any contracts entered into between you and us and to
provide you with the information and services that you request from us
2- send you details of any properties that match your criteria

3- notify you of any changes to our services which may affect you
4- ensure that our website is presented in the most effective way for you and the device you
are using to access it
 
Information we collect from you. We will use this information to help us:

1- administer our website and for internal operations, including troubleshooting, data analysis,
testing, research, statistical and survey purposes
2- improve the way content on our website is presented to you and the device you are using to
access it
3- keep our website safe and secure
 
DISCLOSURE OF YOUR INFORMATION
We may share your information with any members or subsidiaries of UMS London Ltd Ltd as defined
in section 1159 of the UK Companies Act 2006.
We may also share your information with the following third parties:
1- business partners, suppliers and sub-contractors for the performance of any contract we
enter into with them or you
2- analytics and search engine providers that assist us in the improvement and optimisation of
our website
 
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you will be transferred to, and stored at, a destination within the
European Economic Area (“EEA”).
 
Unfortunately, the transmission of information via the internet is not completely secure. Although
we will implement measures to protect your personal data, we cannot guarantee the security of
your data transmitted to our site; consequently, please note that we do not accept any responsibility
for any risks in transmission of data (to the extent that such liability can be lawfully excluded). Once
we have received your information, we will use procedures and security features to seek to prevent
unauthorised access.
 
RETENTION
We will retain Personal Data for the period necessary to fulfil the purposes outlined in this Privacy
Policy unless a longer retention period is required or permitted by law.
 
YOUR RIGHTS
You have the right to opt-in to marketing and to subsequently ask us not to process your personal
data for marketing purposes. You can opt-in to marketing by checking certain boxes on appropriate
forms which we use to collect your data. You can exercise the right to subsequently opt-out of
marketing at any time by informing us of this by contacting us at info@umslondon.com
 
Our website may, from time to time, contain links to and from the websites of our partner networks,
advertisers and affiliates. If you follow a link to any of these websites, please note that these
websites have their own privacy policies and that we do not accept any responsibility or liability for
these policies. Please check these policies before you submit any personal data to those third party
websites.
 
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be
exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our
costs in providing you with details of the information we hold about you.
 
CHANGES TO OUR PRIVACY POLICY
Any changes which we make to our privacy policy in the future will be posted on this page and,
where appropriate, notified to you by e-mail. We encourage you to periodically review this policy for
the latest information on our privacy practices.
 
CONTACT

If you have any questions, comments and requests regarding this privacy policy, please contact us at
info@umslondon.com
UniLiving London is a trading name for UMS London LTD.